MontreCY^™ - Privacy Policy

SKILLNEST SCHOOL PRIVATE LIMITED ("Company", "we", "our", or "us") respects your privacy and is committed to protecting your Personal Data.

This Privacy Policy explains how we collect, use, store, process, disclose, and protect your Personal Data when you access or use the MontreCY™ website, mobile applications, products, services, and related offerings (collectively, the "Platform").

This Privacy Policy should be read together with our Terms of Use and any other policies published by the Company from time to time.

By accessing or using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your Personal Data in accordance with this Privacy Policy and applicable laws.

This Privacy Policy applies to all users of the Platform, including Parents or Legal Guardians and Children using the Platform under their supervision.

The Platform is intended for children between the ages of 6 and 18 years and may only be used by a Child under the supervision of a Parent or Legal Guardian.

This Privacy Policy has been prepared in accordance with applicable laws of India, including the Digital Personal Data Protection Act, 2023, to the extent applicable.

Depending on your use of the Platform, we may collect the following categories of Personal Data.

We may collect information that you voluntarily provide while creating or managing your Account, Child profiles, making purchases, contacting us, or otherwise using the Platform, including:

• Identity and profile information
• Contact information
• Educational information relating to Child profiles
• Authentication and account credentials
• Shipping and delivery information
• Payment-related information necessary to process transactions
• Communications with the Company, and
• Content voluntarily uploaded through the Platform, including profile photographs, images, videos, and other files.

When you use the Platform, we may automatically collect certain technical and usage information, including:

• Device and application information
• Log and diagnostic information
• Usage and interaction information
• Session identifiers and similar technologies used for authentication and security, and
• Notification preferences and related settings

We may also use internal analytics or trusted analytics service providers to understand Platform usage and improve our services.

We may receive limited information from authorised service providers that assist us in providing the Platform, processing payments, facilitating communications, or complying with legal obligations.

We use your Personal Data only for legitimate business purposes and in accordance with applicable laws. Depending on how you use the Platform, your Personal Data may be used to:

• create, manage, and secure your Account
• provide and administer the Platform and its services
• verify your identity and authenticate your access
• process subscriptions, purchases, website payments, refunds, and other transactions
• facilitate the delivery of products or services requested by you
• communicate with you regarding your Account, transactions, Platform updates, customer support, security matters, and other service-related communications
• respond to your enquiries and provide customer support
• improve, maintain, monitor, and enhance the Platform, including through analytics and performance monitoring
• detect, prevent, investigate, and address fraud, security incidents, misuse, or other unlawful activities
• comply with applicable laws, regulatory requirements, legal processes, or lawful requests from governmental authorities, and
• protect the rights, property, security, and legitimate interests of the Company, its users, and third parties.

We do not use your Personal Data for purposes that are incompatible with those described in this Privacy Policy unless required or permitted by applicable law.

We respect your privacy and do not sell, rent, or trade your Personal Data to third parties for their marketing purposes.

We may share your Personal Data only in the following circumstances:

We may share Personal Data with trusted third-party service providers who assist us in operating the Platform, including providers of:

• payment processing
• communication services
• cloud hosting, analytics, security, or technical support, and
• logistics or other operational services.

Such service providers are authorised to process Personal Data only for the purpose of providing services to the Company and are contractually required to protect the confidentiality and security of such information.

The Platform may be distributed through third-party application marketplaces, including the Apple App Store and Google Play Store. These platforms facilitate the distribution of the application only and do not sponsor, administer, endorse, or have any involvement with the Wallet Points programme, rewards, merchandise, or promotional activities offered through the Platform.

We may disclose Personal Data where required to:

• comply with applicable laws
• respond to lawful requests from government authorities or regulators
• enforce our legal rights
• investigate fraud, security incidents, or suspected unlawful activities, or
• protect the rights, safety, or property of the Company, its users, or others.

In the event of a merger, acquisition, restructuring, investment, sale of assets, or any other corporate transaction, Personal Data may be transferred as part of that transaction, subject to applicable law and appropriate safeguards.

We may share your Personal Data where you have expressly authorised or instructed us to do so.

Protecting children's privacy is fundamental to the Platform.

Children below the age of eighteen (18) years may access and use the Platform only under the supervision of a Parent or Legal Guardian who creates and manages the Account and accepts the Company's Terms of Use.

The Parent or Legal Guardian is responsible for:

• providing Personal Data relating to the Child
• ensuring that such information is accurate
• supervising the Child's use of the Platform, and
• exercising applicable privacy rights on behalf of the Child, where permitted by law

If you believe that Personal Data relating to a Child has been collected or processed in a manner inconsistent with this Privacy Policy or applicable law, please contact us using the details provided below.

We implement reasonable administrative, technical, and organisational measures to protect Personal Data against unauthorised access, disclosure, alteration, or destruction. All Personal Data transmitted between your device and our servers is encrypted in transit using industry-standard protocols (such as HTTPS).

While we strive to protect your Personal Data using industry-appropriate safeguards, no method of electronic storage or transmission over the internet can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security of your Personal Data.

Users are responsible for maintaining the confidentiality of their Account credentials and should notify the Company immediately of any suspected unauthorised access or security incident.

We retain Personal Data only for as long as necessary to:

• provide the Platform and its services
• fulfil the purposes described in this Privacy Policy
• comply with applicable legal, regulatory, accounting, or tax obligations
• resolve disputes
• enforce our legal rights, or
• protect the legitimate interests of the Company.

When you request deletion of your Account or Personal Data, we will take reasonable steps to process such requests in accordance with applicable law. However, certain information may be retained where required or permitted by law or where necessary for legitimate business purposes.

Subject to applicable law, you may have the right to:

• access the Personal Data we hold about you
• request correction or updating of inaccurate or incomplete Personal Data
• request deletion of your Personal Data
• withdraw any consent previously provided, where processing is based on your consent
• request information regarding the processing of your Personal Data, and
• exercise any other rights available under applicable law.

As the Platform is intended for use by Children under the supervision of a Parent or Legal Guardian, requests relating to a Child's Personal Data must generally be made by the Parent or Legal Guardian associated with the Account.

To exercise any of these rights, please contact us using the details provided in this Privacy Policy. We may verify your identity before processing your request.

You may request the deletion of your Account and associated Personal Data directly through the Platform's Account Settings or by contacting us at customersupport@montrecy.com. Upon receiving a valid request, we will delete or anonymise your Personal Data unless retention is required to comply with applicable law, resolve disputes, prevent fraud, or enforce our legal rights

The Platform is currently intended for users located in India.

If, in the future, Personal Data is transferred or processed outside India, the Company will take appropriate measures to ensure that such transfers comply with applicable laws and are subject to appropriate safeguards.

The Platform may contain links to, integrate with, or make use of third-party websites, applications, products, or services.

This Privacy Policy applies only to the Platform. The Company is not responsible for the privacy practices, content, or policies of third-party websites or services. Users are encouraged to review the applicable privacy policies before providing Personal Data to such third parties.

The Company may update this Privacy Policy from time to time to reflect changes in applicable laws, regulatory requirements, business operations, or the Platform.

Where required by applicable law, material changes will be communicated through appropriate channels.

The "Last Updated" date at the beginning of this Privacy Policy indicates when this Privacy Policy was most recently revised.

Your continued use of the Platform after the revised Privacy Policy becomes effective constitutes your acceptance of the updated Privacy Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or the Company's privacy practices, please contact:

SKILLNEST SCHOOL PRIVATE LIMITED

Registered Office:
No 4, Ground Floor, Thimmaiah Road Cross, H.K.P. Road, Bangalore North, Bangalore-560051, Karnataka.

CIN:
U85500KA2026PTC220735

Website:
www.montrecy.com

Email:
customersupport@montrecy.com

The Company will make reasonable efforts to respond to privacy-related requests in accordance with applicable laws.